I can get stock images for $1. Why would I pay more for yours?
The short answer is that ours are better: they are pre-masked, layered and have embedded 3D surfaces.
Some stock houses sell flat JPGs for as little as $1. Others charge hundreds of dollars. In both cases, these images can wind up costing you more than $75 (at a billable rate of $100/hour) every time you use them, since they require you to invest time manually pathing, masking, and transforming the artwork.
Our images cost $29 (less if you buy multiples or a set) which is a one time cost. With our images, applying your artwork takes around two to three minutes. So ultimately the actual cost is much less. (We consider being able to visualize your work without spending 45 minutes applying it to be priceless.)
Do you have a pre-purchased credits option?
Won't my presentation look the same as someone else’s if we buy the same images?
This is another great advantage of having access to each image’s layers. Aside from the fact that the artwork itself will be very different, every image can be customized to make it unique. You can alter the background, crop, or shading on an Object image in seconds by making quick adjustments to its layers. Outdoor images can be customized as well. For example, you can convert the image into greyscale while leaving your artwork full color. Or you can run a high contrast filter on the image and leave your artwork untouched. There are many creative ways to "own" your images. We’ll be posting examples soon.
When are you going to have an image of x available?
We're working to post as many new images as quickly as we can and your feedback is very helpful in making sure that we get a specific item or category into the queue.
If there are some images that you need made available right away then consider commissioning us to build them as a custom job, fit to your needs. You send us the items and we'll photograph them and make them as a bespoke job, created to fit your needs. The price is reasonable and often comparable to site licensing a pre-built image.
I paid but haven't gotten my download codes. What’s the deal?
The codes are sent automatically by our server: by the time you see the confirmation page the emails containing your download codes and receipt information have been sent. If you didn't receive them there are really just two possibilities: 1. your spam filter has intercepted the emails thinking they were spam (bad spam filter!); 2. somehow we've gotten an incorrect email from you. Either way, the solution is to first check your spam filter "junk" mail and then to contact us
(and provide an alternate email if you have one). We'll resend your codes and receipt as quickly as possible (usually no more than a couple of hours).
Do your bottle images have 3D surfacing? I didn't see any when I looked at the image.
At this time they do not. This is a limitation of the Photoshop Vanishing Point filter. While the filter currently restricts us to flat surfaces, these images still have the advantage of being pre-masked and layered. Once you've placed your artwork, there are some very simple methods for wrapping it. We'll be posting a tutorial about this soon.